Client management
Keep each client's contact details, pet profiles, care instructions, vet information, signed forms, and booking history together. Clients can return through their private portal.
Trust Link gathers the client details, pet-care profile, veterinary plan, and emergency vet authorization. Booking dates and the e-signed care agreement follow in the same workspace. Capacity limits flag conflicts. Clients can choose care updates by text. When connected-card checkout is enabled, they can pay without installing another app.
Send Trust Link from a text, email, QR code, or your website. The pet parent shares contact details, care instructions, medical and GI history, food and medication directions, veterinary details, and emergency authorization. You review the profile before arranging the booking and care agreement.
See Trust LinkWhat comes back to Houndtrust
Keep each client's contact details, pet profiles, care instructions, vet information, signed forms, and booking history together. Clients can return through their private portal.
Booking requests land on the calendar with the service, dates, dogs, and total. Set recurring bookings, check overlapping stays, and use capacity limits to catch conflicts.
Each booking has an itemized price breakdown. Send a deposit, full-payment, or balance request, track paid and unpaid amounts, and give the client a payment confirmation.
The sample account has clients, pets, bookings, services, rates, calendar entries, updates, and money waiting for you.
Before a confirmed stay, the pet parent gets a private Quick Trust Link in your business's name. They can flag a food change, a new medication, stomach trouble, recent illness, or a shift in behavior. Their answers land on the booking.
Watch the full walkthroughPrepared by
Riverbend Dog Care
Loose stool yesterday. Eating and acting normally today.
Add the facts from the day and choose polished, warm, playful, or calm. Edit the result before it goes anywhere. You stay in control of what the client sees.
Poppy had the best day! 🐾 A long morning hike with off-leash zoomies and all her pals, then she inhaled breakfast and dinner. She found a mud puddle - of course - so I rinsed her off, and she's been napping on the cool tile ever since. One happy, tired girl tonight!
Same few words. Four voices - you choose. See the full example →
Clients can choose care updates by text on your booking request or Trust Link. Email and the pet portal still work. Text consent is optional, and clients can reply STOP anytime.
This is the Stay Card option.
Choose it when you want a collectible update with extra personality. Tap to open Poppy's, right here.
Send the same reviewed note and photos as a clean Simple Update or a collectible Stay Card. You choose the look before each send. Open Poppy's example Stay Card to see that option.
Record manual payments or accept cards through your connected Stripe account. Payments go directly to you. Connected-card payments have Houndtrust and Stripe fees; see the plans and fee examples.
Amount due
$180
Bailey · 3-night stay
Totally optional and never pre-selected. 100% goes straight to Waggins Dog Care.
Manual payment example. Paid directly to Waggins Dog Care.
The 33-stay case study publishes the Rover-only charges and sitter fees behind our comparison. Use your own monthly bookings in the calculator, then compare the tools by the work they handle.
Houndtrust starts with the work an independent sitter does every day. The next stage adds a native mobile experience and more ways to meet new clients.
Working today
Planned next
Planned features are not available today. Priorities and release order can change as working pet-care pros tell us what matters most.
See the live public directory at Find a dog-care pro or the current request flow at Find care for your pet.
Set up the account, send one Trust Link, and see how the client and pet-care record lands. Flexible costs $0 per month and does not require a card.
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