HoundTrust
Product tour

Bookings, SMS updates, payments, and client records in one place.

Trust Link gathers the client details, pet-care profile, veterinary plan, and emergency vet authorization. Booking dates and the e-signed care agreement follow in the same workspace. Capacity limits flag conflicts. Clients can choose care updates by text. When connected-card checkout is enabled, they can pay without installing another app.

What you can use today

Available now
Client and pet records, Trust Links, bookings, signed agreements, care updates and the owner portal. Automation and other paid tools depend on your plan.
Payments need setup
Connect your Stripe account to accept cards. You can also record payments collected elsewhere. The sitter receives card payments and pays processing and Houndtrust fees.
Teams: private beta
Team workspaces are available to approved testers. Access requires approval. Proposed Teams prices are not active plans.
Local matching: limited pilot
Start with the clients you bring. Local matching depends on pilot coverage and does not guarantee requests or bookings.

Client management

Keep each client's contact details, pet profiles, care instructions, vet information, signed forms, and booking history together. Clients can return through their private portal.

Scheduling

Booking requests land on the calendar with the service, dates, dogs, and total. Set recurring bookings, check overlapping stays, and use capacity limits to catch conflicts.

Billing and invoicing

Each booking has an itemized price breakdown. Send a deposit, full-payment, or balance request, track paid and unpaid amounts, and give the client a payment confirmation.

Click through a working dashboard.

The sample account has clients, pets, bookings, services, rates, calendar entries, updates, and money waiting for you.

Riverbend Dog Care - your whole business
NS
Nina Shah
nina.shah@example.com
Otis
LH
Luis Hernandez
(385) 555-0174
Daisy
JS
Jordan Silva
jordan.silva@example.com
Juniper
DR
Dana Rivera
(801) 555-0158
PoppyBiscuit
Client updates

Give Pip a few words. Pick the voice.

Add the facts from the day and choose polished, warm, playful, or calm. Edit the result before it goes anywhere. You stay in control of what the client sees.

Pip polishes it up

Poppy had the best day! 🐾 A long morning hike with off-leash zoomies and all her pals, then she inhaled breakfast and dinner. She found a mud puddle - of course - so I rinsed her off, and she's been napping on the cool tile ever since. One happy, tired girl tonight!

Same few words. Four voices - you choose. See the full example →

New: Client text updates

Keep clients in the loop by text.

Clients can choose care updates by text on your booking request or Trust Link. Email and the pet portal still work. Text consent is optional, and clients can reply STOP anytime.

This is the Stay Card option.

Choose it when you want a collectible update with extra personality. Tap to open Poppy's, right here.

Update styles

Keep it simple, or add a little flair.

Send the same reviewed note and photos as a clean Simple Update or a collectible Stay Card. You choose the look before each send. Open Poppy's example Stay Card to see that option.

Getting paid

Let clients pay you the way you already work.

Record manual payments or accept cards through your connected Stripe account. Payments go directly to you. Connected-card payments have Houndtrust and Stripe fees; see the plans and fee examples.

Waggins Dog Care

Amount due

$180

Bailey · 3-night stay

Add a tip?

Totally optional and never pre-selected. 100% goes straight to Waggins Dog Care.

+10%+$18
+15%+$27
+20%+$36
Round upto $190
No tip
Custom
Total$180
Pay $180 with Venmo
Pay $180 with Cash App

Manual payment example. Paid directly to Waggins Dog Care.

Check the numbers

Start with the fee math.

The 33-stay case study publishes the Rover-only charges and sitter fees behind our comparison. Use your own monthly bookings in the calculator, then compare the tools by the work they handle.

Built now, growing next

Small-business software with a bigger direction.

Houndtrust starts with the work an independent sitter does every day. The next stage adds a native mobile experience and more ways to meet new clients.

Working today

  • Intake and signed paperworkEmergency authorization during intake, then a care agreement tied to the booking.
  • Recurring bookings and web pushRepeat schedules plus timely dashboard alerts.
  • Accounting-ready exportsQuickBooks and Xero CSV downloads from the money view.
  • Simple Updates and Stay CardsChoose a clean photo-and-note layout or a collectible card before you send.
  • GPS walk trackingRoute, time, and distance on a client update.
  • Opt-in client textsCare updates by text for clients who choose them. Email still works.

Planned next

  • Native mobile appA sitter companion app beginning with iPhone.
  • Marketplace expansionMore discovery, background checks, and marketplace-introduced bookings, while your own clients stay yours.

Planned features are not available today. Priorities and release order can change as working pet-care pros tell us what matters most.

See the live public directory at Find a dog-care pro or the current request flow at Find care for your pet.

Try it with one client who is already yours.

Set up the account, send one Trust Link, and see how the client and pet-care record lands. Flexible costs $0 per month and does not require a card.

Start free